Support

register your wheels

Register your Columbus wheels within 30 days of purchase and the standard 2-year warranty becomes a 5-year one, with our Crash Replacement programme alongside it. It takes five minutes, the two serial numbers on your rims and a photo of your receipt.

  • 5 years

    extended warranty

    Every Columbus wheelset carries a 2-year warranty against manufacturing defects. Register within 30 days of purchase and we extend it to 5 years for the original owner.

  • 50% off

    crash replacement

    Structural damage from a crash or impact while riding? For 5 years, registered owners get 50% off the replacement wheel or part, plus a flat €69 service fee that covers courier pick-up, factory repair and return delivery. One incident per product.

  • 0 steps

    bought on columbus1919.com?

    Wheels bought directly from us are enrolled automatically at checkout. There is nothing to register.

what you need

Side view of a wheel. The serial label sits on the inside face of the rim, between two spoke nipples. COLUMBUS WHCC6GW2026XXXX

the serial numbers

On the inside face of each rim, between two spoke nipples, there is a silver label with a QR code and a code beginning WH. That code is the serial number. The front and rear wheel each have their own, so note both before you start.

A receipt with the shop name, purchase date and wheelset name highlighted. receipt Bike shop name 12.03.2026 Cento Wheels 50 total 1 2 3

your proof of purchase

Take a photo of your receipt or invoice and attach it in the form — one file, up to 20 MB. The shop name, the date and the wheelset name need to be legible.

  1. Shop or retailer name
  2. Date of purchase
  3. Wheelset name

fill in the form